Transcription: In short, it's important to give yourself time to think about the situation at hand. Conflict is often complex with long-term ramifications that are not always immediately clear to us. Give yourself the chance to make the best decision possible. My fourth suggestion for maintaining positive relationships during conflict is differentiate fact from opinion. As conflict escalates and emotions get get ragged, differentiating fact from opinion gets more and more difficult. But it is absolutely necessary. Without a foundation of fact to build on, conflict is virtually impossible to resolve. Subjecti ...
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